Order Processing Time

Orders through solamats.ca are processed to be shipped in 2-5 business days. Wholesale orders are processed within 5 7 business days. 

Shipping Transit Times

All orders are shipped via standard ground shipping which can take 3-10 business days to be delivered from the first tracking movement.

Damaged Products in Transit

If an order arrives damaged in transit please reach out to us at info@solamats.com with the subject line: 

Damaged Product: [order number] with pictures of the damaged product.

Changing Address/Items

Change requests for shipping address or item changes can only be made within 1 hour of placing your order or before your item is processed. Please email us at info@solamats.com to check in anyway and if your item is processed before we have received your request, unfortunately we will not be able to make any changes.